CHC33015 Certificate III in Individual Support

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

Students must complete 13 units to achieve the qualification of CHC33015 Certificate III in Individual Support.  Those 13 units are made up of:

  • 7 core units, and
  • 6 elective units

Any combination of electives that meets the rules above can be selected for the award of the Certificate III in Individual Support. Where appropriate, electives may be packaged to provide a qualification with a specialisation.  The specialisations that students chose are:

  • Certificate III in Individual Support (Ageing)
  • Certificate III in Individual Support (Disability)
  • Certificate III in Individual Support (Home and Community)


Entry requirements

There are no specific requirements regarding entry to this qualification.  However, Akadia Training requires that you conduct a language, literacy and numeracy skills (LLN) assessment to determine your ability to successfully complete your training.  If you believe you may experience difficulties with any aspect of LLN please talk to us and we will be able to help you.

To successfully complete your qualification you will require access to or be employed in a Aged Care, Home and Community Care or Disability Service.  This allows you to participate in and demonstrate the skills required for successful completion of your training.  If you require assistance with gaining access to an Aged Care facility please let us know and we may be able to help you.


Recognition of Prior Learning (RPL)

RPL is a form of assessment and is offered to all students once you have enrolled into your qualification.  RPL provides an opportunity for a range of knowledge and skills relevant to this qualification and the job role to be assessed and recognised before formal training commences.

RPL will require you to discuss your experience with your trainer, gather evidence to support the RPL process, and participate in a workplace observation visit with your workplace supervisor and one of our trainers.


Direct Credit

If a student has existing qualifications that may be related to this qualification, they will be encouraged to present those qualifications or Statements of Attainment (SOA) to their trainer.  Existing qualifications or SOA will be assessed against the requirements of the current Certificate III in Aged Care to determine if any credit transfers are appropriate.


Course Duration

Our flexible training program is designed for new and existing workers to the aged care, home and community care or disability industries.  It will allow you to continue working as well as complete your qualification which may take between six months up to two years to complete. The time taken to complete your studies relies entirely upon how much time you can dedicate to your training.

Our trainers will make scheduled site visits to your workplace to assist you.  These visits will be scheduled after negotiation with your workplace and yourself and will provide you with tuition, learning support, and conduct workplace observations.  You will still be required to do some study and complete assessments in your own time.



There are two ways an individual can enrol into a qualification with Akadia Training; as a fee for service student or under a subsidised funded program.  There are two subsidised government funded programs by which you can enrol into a Certificate III Qualification with Akadia Training and they are explained below.

The User Choice program provides a State Government funded contribution towards the cost of training and assessment for eligible Queensland trainees.  This program is for permanent employees and will be considered trainees.  All trainees are expected to contribute to the cost of training.  The amount that each trainee will contribute may differ dependent upon the choices the trainee makes.

The Certificate 3 Guarantee program (C3G) provides a Government subsidy towards the training cost for unemployed or employed individuals (casual or permanent) undertaking an Australian Qualifications Framework (AQF) certificate level III qualification. The subsidy does not cover the full cost of the training and all participants are expected to contribute to the cost. The student contribution fee for completing training under this program is $10 per unit, or $130 qualification. Some participants will be eligible for a 15% concession (eligibility criteria does apply).  For more information on this program, click on the link below to access the student factsheet.

Student factsheet – C3G


The full fee (fee for service) to complete your qualification is $3250

Students who graduated from year 12 last year (must have evidence of completing year 12 in Queensland) are able to access Fee Free Training as part of the Queensland Government’s Great Skill Real Opportunities Action Plan. This is available for students enrolled in Certificate III in Individual Support.


Refund Policy – Once training has commenced, refunds will be given on a pro-rata basis, in accordance with the agreed training plan. For those units students have commenced training in, (those in which resources and/or any training has been received) fees will be refunded on a pro rata basis. If fees have been paid in advance and training has not commenced nor resources issued, then fees for those units will be refunded in total. Students may appeal in writing to the Training Manager regarding this refund policy. If a student withdraws from a workshop or agreed training session without notifying Akadia, a refund will not be issued for that unit or workshop.


For all enquiries regarding fee for service training, or either of the subsidised programs, please contact Simon at: